Privacy Policy

This Privacy Policy explains how Leblon Nutrition collects, uses, shares, and protects personal information, and the privacy rights and choices we offer, in connection with our websites, online services, and products and services (collectively, our "Services"). In this Privacy Policy, "Leblon Nutrition" includes Leblon Nutrition LLC.

Personal Information We Collect

Information you provide to us. Personal information you may provide to us includes:

• Contact details, such as your first and last name, organization name, email and mailing addresses, and phone number.
• Account data, such as the username and password that you may use to establish an online account with us.
• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
• Order and purchase history, including your interactions with our checkout page.
• Payment details, such as your payment card number, bank account number and shipping address. We rely on payment providers, such as Stripe, to process payments and we do not have access to payment card numbers.
• Subscriber survey data, including the information you provide when you fill out surveys, and recordings of video or voice chats with our marketing team.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.

Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with our websites, online services and our communications, such as:

• Device data, such as operating system, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers (including for advertising purposes), language settings, mobile carrier, network information, and general location.
• Online activity data, such as pages or screens you viewed, time spent, referring website, navigation paths, access times, and whether you opened our marketing emails or clicked links within them.

We collect this information using cookies and other similar technologies.

How We Use Personal Information

Service delivery. We use personal information to perform our contractual obligation under our terms of use, including to:

• Provide, operate and improve our Services and our business;
• Process your payments and complete transactions with you;
• Communicate with you about our Services, including announcements, updates, security alerts, and support and administrative messages.

For our legitimate interests:

To improve, monitor and protect our Services. We use personal information to:

• Understand your needs and interests, and personalize your experience;
• Engage in surveys and focus groups, and record video and audio chats with consumers;
• Troubleshoot, test and research to keep the services secure;
• Investigate and protect against fraudulent, harmful, unauthorized or illegal activity.

For research and development. We may use personal information for research and development purposes, including to analyze and improve our Services. As part of these activities, we may create aggregated, de-identified, or anonymous data.

For direct marketing. We may send you direct marketing communications as permitted by law and in line with your marketing preferences. You may opt out at any time.

For interest-based advertising. We may engage third-party advertising companies to display our ads on their online services and may share information about our users with these companies for advertising on other platforms.

To comply with our legal obligations, we may use personal information to ensure compliance with applicable laws, respond to lawful requests and legal process, enforce our terms, prevent and investigate fraud, and protect rights, privacy, safety, or property.

How We Disclose Personal Information

We may disclose personal information to:

• Affiliates within Leblon Nutrition for purposes consistent with this Privacy Policy.
• Service providers that help us operate our Services (hosting, IT, customer support, email delivery, survey platforms, analytics).
• Payment processors, which collect and process your payment card information directly.
• Third parties, such as advertising companies, data providers and data co-ops, for interest-based advertising and other marketing purposes.
• Professional advisors, such as lawyers, auditors, bankers and insurers.
• Authorities and others, including law enforcement and government authorities where necessary for compliance and protection.
• Business transferees, in connection with a merger, acquisition, reorganization, or sale of assets.

Privacy Rights and Choices

Account choices. If you have a Leblon Nutrition account, you can review and update certain account information by logging into your account, or contact us to request deletion.

Opt out of marketing communications. You may opt out of marketing-related emails by following the unsubscribe instructions at the bottom of the emails you receive from us.

Personal information requests. Depending on your location, you may request:

• Information about how we have collected and used personal information.
• Access to a copy of the personal information we have collected about you.
• Opt out of the sale of personal information and of processing and sharing for targeted advertising.
• Correction of personal information that is inaccurate or out of date.
• Deletion of personal information we no longer need.
• Additional rights, such as objecting to or restricting our processing of your personal information, and withdrawing consent where applicable.

To submit a request, contact us using the details in the "How to Contact Us" section below. We may ask for specific information to help us confirm your identity.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of personal information.

Retention of Personal Information

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, in accordance with our retention policies and applicable laws, or until you withdraw your consent (where applicable).

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on our websites and online services. Your use of our Services after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

How to Contact Us

Leblon Nutrition LLC is the entity responsible for the processing of personal information and is the data controller in respect of such processing. You can reach us by email at customerservice@leblonnutrition.com or by mail at:

Leblon Nutrition
1609 County Rd 42 W #303
Burnsville, MN 55306

Privacy Snapshot

Here is a high-level snapshot of our privacy practices. Please read the entire Privacy Policy for complete information.